Truck Driveaway | Truck Transport

Customer Survey – Feedback

In our constant pursuit of excellence, we take great pride in knowing and understanding what our customers think of our service, our people and our company. Your thoughts, comments and suggestions are invaluable to us and we welcome you to tell us how well we’ve done or where we can make improvements. Please take a moment to give us your input. And, as always we truly value your business.

If you would prefer to provide us with your feedback via telephone please dial 866-DRV-STAR and ask for customer service...

Were you satisfied with your overall Drive Star experience?	Yes : No :
Your Comments :
Were the price and terms quoted explained properly?	Yes : No :
Your Comments :
Were our different service and pricing options explained to you?	Yes : No :
Your Comments :
Were you invoiced as expected?	Yes : No :
Your Comments :
Do you feel that the price you paid was worth the level of service you received?	Yes : No :
Your Comments :
Did dispatch contact you advising when your vehicle would be picked up and delivered?	Yes : No :
Your Comments :
If delays occurred, were you promptly notified?	Yes : No :
Your Comments :
Was our driver prepared for the pick up and drop off?	Yes : No :
Your Comments :
Was the interior of your vehicle as expected when delivered?	Yes : No :
Your Comments :
Were you satisfied with the level of service you received?	Yes : No :
Your Comments :
Will you contact us for future service needs?	Yes : No :
Your Comments :
Would you refer us to your associates, suppliers and customers?	Yes : No :
Your Comments :
Is there one particular employee of Drive Star that you would like to commend for outstanding performance and customer service?	Yes : No :
Who :
Your Comments :
How can we improve?
Your Comments :
Tell us how to get in touch with you?
Name : *
Company Name : *
Email : *
Phone No : *
Fax No :

Please SEND your Survey to us...
We thank you for your Feedback. We will process your Survey and get right back to you too!